Privacy Policy

At Bow Cars, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This policy outlines how we collect, use, and protect your data.

1. Information We Collect
We collect information that is necessary to provide you with our premium transport services, including:

Personal Details: Name, email address, and phone number.

Journey Details: Pickup/drop-off locations, dates, and times.

Payment Information: Transaction details (processed securely through encrypted gateways).

2. How We Use Your Information
Your data is used exclusively to:
Process and confirm your bookings.
Coordinate with our professional drivers (e.g., Mark Sickart) for your journey.
Provide 24/7 customer support and updates regarding your ride.
Improve our fleet services and website experience.

3. Data Security
We implement industry-standard security measures to protect your data from unauthorized access. Your payment details are handled via secure, PCI-compliant providers (MasterCard, Visa, etc.), and we never store sensitive card information on our servers.

4. Third-Party Disclosure
Bow Cars does not sell, trade, or rent your personal information to third parties. We only share necessary details with our operational team and drivers to ensure the successful completion of your requested service.

5. Your Rights
You have the right to:
Request a copy of the personal data we hold about you.
Request the correction or deletion of your information.
Opt-out of any marketing communications at any time.

6. Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, please contact our 24/7 support team:

Email: privacy@bowcars.com

Address: Bow, East London, UK